Dawn Lapp

Dawn is a seasoned healthcare operations leader with over 10 years of dedicated service at Missing Piece. As Operations Manager, she leads the Authorization Team, ensuring timely and accurate approvals that support operational efficiency, compliance, and provider success—ultimately advancing access to care.

Recognized for her strong communication and problem-solving skills, Dawn fosters cross-functional collaboration and transforms complex challenges into practical, scalable solutions. She has been instrumental in streamlining workflows, driving process improvements, and strengthening provider partnerships.

Passionate about mentorship and professional development, Dawn empowers her team through clear accountability, guidance, and encouragement. Her forward-thinking leadership and unwavering commitment to operational excellence continue to enhance organizational performance and improve access to quality care.

Discover how Missing Piece can transform your ABA practice and boost your bottom line.

Expert support from a team specializing in ABA therapy billing

More time to focus on your
patients—not paperwork

Insights and guidance whether
you're just starting or scaling up