Mission & Values

Our Mission

Missing Piece is committed to delivering turnkey ABA therapy billing services as well as turnkey billing products for other practices such as occupational therapy, telehealth, and consulting solutions. Our advanced billing consultants and innovative ABA billing software enable clinicians to devote more time to delivering the best care and outcomes to autistic individuals. Our ABA therapy billing and other outsourced medical billing services are built on a foundation of meaningful core values.

Whether you’re thinking of starting an ABA therapy practice, you’ve already got an established practice, or you’re looking to become a medical billing consultant, these are the values that you can expect at Missing Piece:

Our Values

Collaboration

We work as a team, using our collective talents to exceed the expectations of our provider customers.

Transparency & Clear Communication

We believe honesty, integrity, and openness create trust between our customers and our team members.

Accountability

We foster a culture of ownership of the processes entrusted to us by those who choose to outsource medical billing, and we pursue maximum reimbursement for our provider customers.

Serving Others with Humility

We approach our relationships with patients with a focus on service and humility.

Commitment to Family & Children

Our goal is to remove the administrative burden of billing from our provider customers so that they can focus on improving the lives of children and their families. We also recognize how important family is to our employees and strive to promote a family-friendly workplace.

Learn More About Missing Piece

If you’d like to know more about what drives us at Missing Piece or learn more about our products or services, contact us today.
Find out more about the Missing Piece solution here.

What Clients Say..

Like most small businesses, our success is predicated upon personal relationships and a consistent revenue stream.  Since opening, Missing Piece Billing has been a great partner and an essential element of both.  They guided us through the billing and authorization process and took the lead on contracting and patient invoicing, allowing us to focus on serving our families.  As our company has grown from 1 to 100, I can say with great confidence that we would not be where we are today without them.

Clinton Paul, President

Engaging Minds Autism Services

Indiana Provider

Missing piece billing has been great to work with. They have been our billing partner for many years now. They have wonderful staff that is very easy to work with, they are helpful and always follow through to help on any requests we have.

Esther

Specialized Autism Consultant

Massachusetts Provider

Missing Piece has been providing billing services to Lighthouse Autism Center from 2012, when we first opened our doors, to present day.  They are not just a service provider, but a true “partner” who has contributed to our success over the years.  We highly recommend Missing Piece to those who wish to take their organizations to the next level.

Gregg & Sandy Maggioli, Founders

Lighthouse Autism Center

Indiana & Michigan Provider

Missing Piece delivers. Your problems are solved before you even notice, and you benefit from knowledge gained by Missing Piece via other clients’ problems even before they are yours to suffer. They are ahead of the game at every turn, be it denials for improperly reviewed claims, contracting issues, or auth utilization, they have you covered. We could not replace their services with ten full time staffers, and they cost far less than that each month.

Jason Shaw, BCBA, President & CEO

Child’s Play Plus

Indiana Provider

Since starting Circle City ABA, Missing Piece has been a valuable part of our organization’s growth. The bright team at Missing Piece provides insight and clarity in navigating the complex world of ABA insurance and creates confidence for our company. We highly recommend Missing Piece and the valuable partnership they bring to their customers.

Jennifer Lanham, M.A., BCBA, President

Circle City ABA

Indiana Provider

Partnering with Missing Piece to handle our insurance and billing needs came at the perfect time for our organization.  Payment and issues with claims consumed a large portion of our week.  Once we started working with the team at Missing Piece, we experienced faster turnaround with payment, billing and authorizations were streamlined, and credentialing couldn’t be easier.  Their dedicated team is always there to support our business and has given us back the time to focus on patient care.

Kelly Mcguire, Director of Operations

The Bedrock Clinic & Research Center, Inc.

New Jersey Provider

We have used Missing Piece Billing and Consulting for many years and are very satisfied with their services and support. Their team is knowledgeable and professional and have been wonderful to work with. We trust their expertise and would highly recommend them for all your ABA billing needs.

Libby Caswell, MS., BCBA, Executive Director

Disability and Autism Services of Indiana

Indiana Provider

When we began the process to become a Medicaid and insurance provider, a friend advised us to call Missing Piece for help.  As it turns out, that was the best piece of advice we got in relation to this journey.  The folks at Missing Piece have been there every step of the way, providing us with guidance, support, and taking many hours of work onto their workload.  We are so grateful!

Tami Burt

Executive Director

The Bridge of Georgia