Bryan Koch, CEO
Bryan Koch is a seasoned executive with over 20 years of experience in revenue cycle management (RCM). As the Chief Executive Officer of Missing Piece ABA Billing & Consulting, Bryan brings a proven track record of driving growth and operational excellence in RCM businesses and consulting for healthcare organizations.
Before joining Missing Piece, Bryan spent four years at Medtronic Diabetes, where he led revenue cycle operations teams. Prior to that, he oversaw Kareo’s Managed Billing Service, delivering RCM solutions to a wide range of medical specialties. He also played a pivotal role in establishing DocuTap’s RCM services for the urgent care sector and helped scale Greenway’s RCM business, which supported thousands of physicians across 32 specialties.
Earlier in his career, Bryan served as Chief Operating Officer at Medac, a leading RCM company specializing in anesthesia and pain management, serving over 2,500 providers across 33 states. Additionally, he spent five years as a manager in Ernst & Young’s Health Sciences practice, consulting for various healthcare facilities.
Bryan earned his Bachelor of Arts in Accounting from Michigan State University and continues to leverage his expertise to transform and optimize revenue cycle operations within the healthcare industry.
Learn more about the Missing Piece Solution here.
Maura Janssen, Vice President of Operations
With over 12 years of experience in operations management, Maura Janssen is a seasoned leader dedicated to driving organizational success and fostering growth. As Vice President of Operations, Maura has consistently demonstrated a sharp eye for industry trends by monitoring the competitive landscape and attending key industry events to stay ahead of emerging initiatives.
Maura has a proven track record of cultivating talent within the organization, identifying, training, and developing future leaders. Their mentorship has set numerous team members on a trajectory toward management roles, strengthening the company’s leadership pipeline.
For the past seven years, Maura has been instrumental in business development, single-handedly signing all new clients and contributing significantly to the company’s growth and revenue. Their ability to forge strong client relationships and align services with client needs underscores their strategic vision and commitment to excellence.
Maura combines operational expertise with a forward-thinking approach, making them a dynamic and results-driven executive poised to lead organizations to new heights.
Jennifer Withington, Director of Revenue
With over 11 years of experience in ABA Revenue Cycle Management, Jennifer Withington has developed a reputation for her ability to tackle complex claim processing issues and ensure the timely reimbursement of services. Throughout her career, Jennifer has worked closely with both government and commercial payers, leveraging her expertise to resolve challenging billing obstacles. When necessary, she has effectively engaged the Department of Insurance to ensure fair resolution and prevent unnecessary delays in reimbursement.
Prior to her work in revenue cycle management, Jennifer managed residential group homes for individuals in the community who had not previously had access to early intervention services. Her work in this field sparked a deep passion for advocating for equitable access to ABA therapy and funding, and she remains dedicated to supporting individuals who can benefit from these services.
Jennifer is committed to ensuring that every individual has access to the resources they need to succeed, and she continues to push for improvements in the ABA funding landscape to better serve those in need.
