Telehealth Billing

Missing Piece is your complete resource when it comes to ABA and telehealth billing. Our comprehensive understanding helps providers offering Applied Behavior Analysis (ABA) therapy make sense of the complexities that come with this new delivery method. We know how much time and effort behavioral health billing can require, and we also know that those resources would be better spent fulfilling your mission and providing even more effective telehealth therapy for autistic individuals. Our goal is to take the burden of telemedicine billing off your shoulders so that you can concentrate on your patients.

What are ABA telehealth services?

As awareness of autism spectrum disorders (ASD) continues to rise, there is a corresponding increase in demand for professionals skilled in ABA therapy, particularly in regions with vast rural areas where access to ABA services can be difficult. Fortunately, advancements in technology have expanded access to ABA therapy through telehealth. 

Telehealth offers a cost-effective alternative for ABA practitioners and their clients. It enables two-way, real-time, interactive communication through advanced telecommunication tools that include, at minimum, video and audio capabilities. Telehealth applications vary, including real-time interactions via videoconferencing or phone, transmitting healthcare data for assessment (store-and-forward), and remote patient monitoring, where health data is collected and sent to a healthcare provider for review and necessary intervention.

One of the main benefits of telehealth in ABA is the ability to reach individuals who may not have access to traditional therapy methods due to geographic barriers. This can include people living in remote or rural areas and those with mobility limitations who may find it challenging to travel for therapy sessions. In addition, telehealth can also provide flexibility and convenience for both client and practitioner. Clients can receive therapy in the comfort of their own homes, reducing the stress and anxiety associated with traveling to a traditional therapy setting, and it can save time, as there is no need to travel to appointments. Furthermore, telehealth allows for increased collaboration between ABA professionals, particularly those practicing in different locations. This can lead to improved treatment outcomes, as practitioners can share their expertise and work together to develop individualized treatment plans for clients.

Benefit from our knowledge of ABA telehealth billing

Missing Piece specializes in helping autism therapy centers manage the day-to-day work that happens behind the scenes. When outsourcing billing for telehealth services and other administrative tasks to us, your organization is freed up to focus more on caring for the people and families you serve. Our support is specific to disciplines aimed at helping autistic individuals and their loved ones, meaning that we’re experts in how ABA therapy is delivered, knowing how your practice can function best, and the strategies needed to streamline your operations for better results overall.

Complete expertise

We strive to make telehealth reimbursement as simple and seamless as possible for you. When you partner with us, we will handle most of the hard work required for the billing process. This includes determining which type of authorization is required, reviewing the verification procedures, and billing for services once completed. We take care of all the work from start to finish.

Ensuring compliance

We’re also highly skilled in ensuring our clients comply with all the codes and modifiers associated with billing. We bill all services using the appropriate American Medical Association codes for telehealth.

Removing red tape

Coordinating all your therapists’ ABA telehealth activities and the administrative workload in your offices can be extremely challenging. By handing these complicated and time-consuming tasks to the experts at Missing Piece, you have peace of mind knowing your team can focus on providing your autistic patients with telemedicine services. We have the know-how and dedication necessary to deliver the desired results without you getting bogged down in paperwork.

Enabling better outcomes

We give you the freedom to spend more time with your clients during ABA telehealth sessions. Because we streamline the billing process for telemedicine and other services, you won’t have to worry about dealing with insurance providers. Your patients and their families also benefit from having an easy-to-use system for making payments and managing claims. Through it all, we are there to support you with full transparency.

Optimize your services with Missing Piece

Don’t let the complexity of telehealth billing scare you away from offering this new model of care to your patients. Missing Piece is here to help you make sense of it. Get in touch with us today to learn more about what we can do for you and how we can make it easier for you to provide ABA telehealth services using ABA best business practices.

What Clients Say..

Like most small businesses, our success is predicated upon personal relationships and a consistent revenue stream.  Since opening, Missing Piece Billing has been a great partner and an essential element of both.  They guided us through the billing and authorization process and took the lead on contracting and patient invoicing, allowing us to focus on serving our families.  As our company has grown from 1 to 100, I can say with great confidence that we would not be where we are today without them.

Clinton Paul, President

Engaging Minds Autism Services

Indiana Provider

Missing piece billing has been great to work with. They have been our billing partner for many years now. They have wonderful staff that is very easy to work with, they are helpful and always follow through to help on any requests we have.


Specialized Autism Consultant

Massachusetts Provider

Missing Piece has been providing billing services to Lighthouse Autism Center from 2012, when we first opened our doors, to present day.  They are not just a service provider, but a true “partner” who has contributed to our success over the years.  We highly recommend Missing Piece to those who wish to take their organizations to the next level.

Gregg & Sandy Maggioli, Founders

Lighthouse Autism Center

Indiana & Michigan Provider

Missing Piece delivers. Your problems are solved before you even notice, and you benefit from knowledge gained by Missing Piece via other clients’ problems even before they are yours to suffer. They are ahead of the game at every turn, be it denials for improperly reviewed claims, contracting issues, or auth utilization, they have you covered. We could not replace their services with ten full time staffers, and they cost far less than that each month.

Jason Shaw, BCBA, President & CEO

Child’s Play Plus

Indiana Provider

Since starting Circle City ABA, Missing Piece has been a valuable part of our organization’s growth. The bright team at Missing Piece provides insight and clarity in navigating the complex world of ABA insurance and creates confidence for our company. We highly recommend Missing Piece and the valuable partnership they bring to their customers.

Jennifer Lanham, M.A., BCBA, President

Circle City ABA

Indiana Provider

Partnering with Missing Piece to handle our insurance and billing needs came at the perfect time for our organization.  Payment and issues with claims consumed a large portion of our week.  Once we started working with the team at Missing Piece, we experienced faster turnaround with payment, billing and authorizations were streamlined, and credentialing couldn’t be easier.  Their dedicated team is always there to support our business and has given us back the time to focus on patient care.

Kelly Mcguire, Director of Operations

The Bedrock Clinic & Research Center, Inc.

New Jersey Provider

We have used Missing Piece Billing and Consulting for many years and are very satisfied with their services and support. Their team is knowledgeable and professional and have been wonderful to work with. We trust their expertise and would highly recommend them for all your ABA billing needs.

Libby Caswell, MS., BCBA, Executive Director

Disability and Autism Services of Indiana

Indiana Provider

When we began the process to become a Medicaid and insurance provider, a friend advised us to call Missing Piece for help.  As it turns out, that was the best piece of advice we got in relation to this journey.  The folks at Missing Piece have been there every step of the way, providing us with guidance, support, and taking many hours of work onto their workload.  We are so grateful!

Tami Burt

Executive Director

The Bridge of Georgia