As we get further into 2025, Applied Behavior Analysis (ABA) therapy providers are facing a period of heightened financial uncertainty. At the center of the conversation are the proposed Medicaid cuts — federal and state-level decisions that could have lasting effects on access, reimbursement, and the operational sustainability of behavioral health services in the United […]
Category: Missing Piece News
Keeping ABA Clinics Profitable in 2025
Revenue Risk in 2025: How ABA Practices Can Stay Profitable In 2025, ABA therapy practices, among many other healthcare providers, are navigating one of the most uncertain financial landscapes in recent history. Despite the demand for Applied Behavior Analysis (ABA) therapy continuing to grow, providers are now facing potential policy shifts, increased staffing shortages, and […]
Case Study: Challenging Modifier Misuse Allegations with Horizon New Jersey
Client Impact: $300,000 in Paid Claims | Resolution Time: 30 DaysKey Outcome: Pre-Payment Review Lifted | Claims Paid Within 15 Days The Challenge In 2019, the American Medical Association updated the CPT codes for ABA services, including guidance that speech therapy code 92507 should not be billed in conjunction with 97153 or 97155. However, when […]
Case Study: Holding Golden Rule Accountable in Florida and Indiana
Total Client Impact: Over $620,000 in Recovered Revenue | Two States, Two Systemic WinsKey Outcomes: Misrepresentation Corrected in FL | DOI Intervention in IN Florida: Correcting Misrepresentation and Securing Full-Year Coverage The ChallengeIn 2013, families affiliated with the Florida Institute of Technology (FIT) purchased Golden Rule insurance plans based on broker assurances that ABA therapy […]
Case Study: Correcting Systemwide Denials for CPT 0373T with Indiana Medicaid
Client Impact: $500,000 in Paid Claims | Resolution Time: 4 MonthsIndustry Impact: Statewide System Fix for All ABA Medicaid Providers The ChallengeIn Indiana, ABA providers faced a critical billing disruption when CPT 0373T—a Category III code essential for adaptive behavior treatment with protocol modification—was excluded from Indiana Medicaid’s provider-to-procedure code linkage system. This oversight resulted […]
Case Study: Bridging the Gap Between Blue Cross Blue Shield of Texas and Blue Cross Blue Shield of South Carolina
Client Impact: $350,000 in Paid Claims | Resolution Time: 1 year and 35 Days The ChallengeA provider partnered with Missing Piece ABA Billing experienced claim denials from Blue Cross Blue Shield of Texas (BCBS TX) for CPT 97153, an essential ABA therapy code. While BCBS TX requires specific modifiers on these claims, all submissions were […]
Key Metrics for Behavioral Health Billing
Running a successful behavioral health practice involves much more than providing excellent care to your clients. Behind every therapy session and treatment plan lies a complex revenue cycle management process that directly impacts your practice’s financial health. For behavioral health providers, especially those offering ABA therapy services, understanding and tracking key billing metrics is extremely […]
What is Balance Billing, and How Does it Affect Behavioral Health Services?
Balance billing is a financial hurdle that often surprises patients and complicates operations for healthcare providers, quickly turning a positive healthcare experience into a stressful financial puzzle. It can be an extremely frustrating process for patients and practices, especially within behavioral health services, largely due to misconceptions about how it works. This guide explains what […]
Telehealth Trends for Behavioral Health in 2025
Technology and innovation have been the driving forces behind improvements in healthcare for decades, improving diagnostic accuracy, treatment methods, patient outcomes, and access to care worldwide. From the development of advanced diagnostic and treatment tools to the rise of telemedicine platforms that help patients connect with healthcare providers remotely, technological advancements have transformed nearly every […]
How to know when it’s time to consider outsourcing revenue cycle management
Managing your revenue cycle effectively is vital for any behavioral health practice, but knowing when to consider outside help can be challenging. As practices grow and the healthcare landscape becomes increasingly complex, many providers find themselves at a crossroads: continue handling revenue cycle management (RCM) in-house or partner with specialized experts? This guide will discuss […]